Reference

Legal terms for your India account

0qq0 sets out account terms, privacy duties, cookie use and payment-record handling before you open your account, so you know which rules apply to access, KYC and wallet…

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0qq0 Legal terms for your India account
CONTACT PATHS

Three legal contact paths for your requests

Legal requests need the right route, not a generic chat queue. Use the account area when you can sign in, because it attaches your request to your profile and wallet history. If you cannot access your account, send the same name, mobile number and payment reference you used with us. We may ask follow-up questions before making changes, sharing records or closing a dispute.

Team online

Account terms help

Use this route for questions about account access, accepted conduct, eligibility under local law, or how the current terms apply to your login, wallet and game-round records.

Privacy requests

Send requests about personal data, correction, deletion or export from the signed-in account area where possible. We verify identity before acting, so another person cannot change your records.

Payment record desk

Use this path when a UPI, Paytm, PhonePe or Google Pay reference is needed for a legal dispute, wallet trace, refund query or withdrawal verification.

DATA CARE

Six ways we handle legal records

We treat legal records as account material, not marketing copy. The data we collect is tied to access, KYC, payments, security and dispute handling.

Data collected

We collect the details needed to create your account, verify identity, process wallet activity and respond to disputes. That can include contact data, device signals, KYC files and transaction references.

Consent records

Your consent choices are logged with time, device and account markers. This helps us show which notices you accepted, which cookie choices you made and when changes were recorded.

Cookie controls

Cookies help keep you signed in, remember basic choices and detect unusual access. You can manage browser settings, though some account-security checks may not work correctly without essential cookies.

Security checks

We use password controls, session monitoring and payment matching to reduce account misuse. If activity looks inconsistent, we may pause withdrawals or account changes while verification is completed.

Retention window

Records are kept only for legal duties, dispute defence, payment reconciliation and account safety needs. When a record is no longer required, we remove it or detach it from direct identity markers.

Change requests

Ask us to correct account details, export eligible data or delete material we no longer need. We confirm identity first and explain any legal reason for refusing part of a request.

Legal questions before you open an account

These answers cover legal access, personal data, payment records, cookies and contact routes for your account. They are written for India in plain language, but they do not replace local legal advice. If your question depends on your state, payment history or identity documents, contact us with enough detail to match the request to your account.

No single rule applies across all locations. Your access and eligibility depend on local law and are available where local law permits. We may restrict account activity if legal requirements change.

KYC documents are used to confirm identity, match payment ownership, handle withdrawals and respond to legal disputes. We limit access internally and keep them only while a legal or account need remains.

You can ask us to correct account details, update contact data, export eligible records or delete data we no longer need. We verify your identity before making any change to account records.

Payment references are linked to your wallet activity so we can reconcile transactions, check ownership and answer disputes. We do not treat those records as public account content or share them casually.

Cookies help record consent choices, keep sessions secure and detect unusual account access. You can adjust browser settings, but blocking essential cookies may affect login or verification steps.

We may lock access while checking identity, payment ownership or unusual activity. Contact support with your registered details and any payment reference, and we will explain the next verification step.

Send your complaint through the signed-in support area when possible. Include your registered mobile number, date range, payment reference and the legal issue, so we can match it to account records.

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